What word defines business in 2023? Collaboration. It’s this wordthat underpins resilience in uncertain times. It’s solutions that empower andenhance collaboration and ensure that the organisation can thrive regardless ofpolitics, economics and pandemics. Collaboration is digital connections, hybridwork, the metaverse, virtual shared environments, physical-digital workspaces,connected experience and skilled leadership.

For Gartner, the key to ensuring that organisations and leaders thrive in the hybrid world and actually collaborate effectively is to empower people. This is resilience on the soft skill level, where collaboration between teams has to be managed across multiple time zones, platforms, cultures and personalities. Managers and leaders need to invest in technologies that connect employees while balancing these tools with flexibility, intentional communication, and connected experiences. Research firm McKinsey agrees, and emphasises the need for companies to ‘re-evaluate how work is organised and how peers collaborate’, and adds that companies must be intentional and transparent when it comes to collaboration, focusing on dropping barriers and cutting complexities through solutions that remove the limitations of distance, culture and timelines. Synchronous/asynchronous communication tools, the opportunity to learn from best practice and optimise processes, and the consistent evolution of skillsets and engagements are the true foundations of a collaborative culture in the modern organisation.

Download Now